Writing about the
work, not the hype
What we have learned building operational software for clinics, workshops, salons, warehouses and property portfolios. Mostly about the unglamorous parts, because that is where projects fail.
Six recurring themes
Implementation
Migration, parallel running, go-live and the reasons projects slip. Usually data, rarely code.
Operations
Stock, approvals, branch structure and the everyday mechanics of running a multi-site business.
Regional practice
Tax, invoicing, language and local expectations across the Gulf and South East Asia.
Product decisions
What we chose to build, what we refused, and why. Including the ones we got wrong.
Design
Interfaces for people who are busy, trained and doing the same task for the two hundredth time.
Automation
Where it pays for itself and where it is an expensive way to look modern.
Latest posts
Posts appear here as they are published, and go to the newsletter at the same time.
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