The answer,
without the call
Step-by-step guides and reference documentation for every platform. Written for the person doing the task, not for the person who built the software.
Seven sections
Each platform has its own guides, organised by the job you are trying to do.
Clinova
Setup, daily use, reporting and administration for Clinova.
Open →Petly
Setup, daily use, reporting and administration for Petly.
Open →Glossa
Setup, daily use, reporting and administration for Glossa.
Open →Tradevo
Setup, daily use, reporting and administration for Tradevo.
Open →MOTREX
Setup, daily use, reporting and administration for MOTREX.
Open →Propiqo
Setup, daily use, reporting and administration for Propiqo.
Open →ARMEX
Setup, daily use, reporting and administration for ARMEX.
Open →General guides
Getting started
First login, setting up your profile, understanding the layout and where things live.
Users and permissions
Adding staff, assigning roles, restricting branches and what each permission actually allows.
Branches and locations
Adding a branch, deciding what is shared, and moving stock or records between them.
Reports and exports
Finding the report you need, filtering it, saving it and exporting it in a usable format.
Devices
Using the system on tablet and phone, and what is different on a small screen.
Troubleshooting
The common problems, what causes them, and what to check before contacting support.
Support is a person
If the guide does not exist or does not answer it, that is a gap on our side, not on yours.
- Support requests are read by people who know the platform
- Tell us what you were trying to do, not just what the error said
- Screenshots help, but never send one containing customer or patient data
- If the answer should have been in a guide, we write the guide
- Urgent operational problems are escalated, not queued
Still stuck?
Write to support@litiqo.com or use the contact form and mark it as support.