Our position

We build software for regulated and licensed businesses. That places obligations on us and on the businesses that use our products. We take both seriously, and we will decline work that we believe is intended to circumvent a legal requirement.

Market configuration

Compliance is not one setting. Each market has its own requirements, and each Litiqo deployment is configured for the country it operates in:

tax treatment and rates, including VAT where applicable
invoice content, numbering and format requirements
record retention periods
language requirements, including Arabic where required
data residency, where the market requires it

Customer obligations

Software supports compliance; it does not create it. Customers remain responsible for:

holding the licences and permits their business requires
the accuracy of the data they enter
the lawful basis for the personal data they process in our platforms
meeting their own filing, reporting and retention obligations
configuring roles and approvals to match their internal controls

Regulated sector work

Some of our products, ARMEX in particular, serve licensed and regulated operators. We work only with lawful, licensed businesses, we verify licensing before deployment, and the configuration is built against the obligations of the jurisdiction concerned.

Anti-bribery and sanctions

We do not offer or accept bribes, facilitation payments or improper inducements, and we expect the same from partners and suppliers. We screen against applicable sanctions requirements and will decline or end a relationship that would breach them.

Data protection

Our data handling is described in the privacy policy and, for customers covered by it, the GDPR page. Data processing agreements are available for customers who need one.

Raising a concern

If you believe Litiqo or someone acting for us has behaved improperly, write to compliance@litiqo.com. Concerns raised in good faith are investigated and the person raising them is not penalised for doing so.

Contact

Questions about this document can be sent to legal@litiqo.com or through the contact form.

Entity: Medixcart FZC LLC, United Arab Emirates. Effective: 11 September 2026.

Compliance